How to use smart speakers to set up an Emergency Medical Communication System in your home

Last year, as the beginning of July drew closer, my wife and I focused our energies on getting the house ready for our son, Josh, to return home after spending five months in rehabilitation at the Mary Free Bed. We switched bedrooms so that he and his little brother would be on the ground floor, […]

Read More

What Goes Up

Has anybody ever noticed how telemarketing companies now offer an option to ask to be put onto their do not call list, but they seemed to have put very little thought into how this portion of our interaction with their system should work? When given the choice of “1” to speak to an operator, or […]

Read More

Heaven

This morning my seven-year-old son, Elijah, began asking me questions about what happens to us after we die. He was rushing me while I strapped him into his car seat, complaining that I was taking too long. It was snowing, and he pointed out that with the door opened, the snow was landing on him, […]

Read More

My Communication Management Skills

One of my biggest accomplishments as Web Services Manager for EduGuide was that I was able to establish clear channels of communication with staff, web users, and partners. Internally, I coordinated between staff, web developers, and graphic designers on multiple projects. I managed the organization’s helpdesk and responded swiftly to user’s questions. I also managed […]

Read More