EduGuide – Lansing, Michigan

Web Services Manager – 11/2007 – 10/2019

DUTIES AND RESPONSIBILITIES Developed and led web strategy combining web development, user experience analysis, user support, and iterative design. Worked as a member of a cross-functional team including web developers, graphic designers, and education professionals to promote and implement new web web features and a consistent user support strategy.

Signal Perfection Limited, Dow Chemical – Midland, Michigan

Video Conference Room Support Technician – 10/2003 – 04/2007

DUTIES AND RESPONSIBILITIES: Provided phone-based and hands-on support to users of Dow Chemical’s video conference rooms.

Special Olympics Michigan – Mount Pleasant, Michigan

Web Developer & Public Relations Assistant – 1/2001 – 4/2003

DUTIES AND RESPONSIBILITIES: Supported a PR and web strategy which helped to promote Special Olympics Michigan’s programs and events.